For privacy-related inquiries, please visit our contact page.
Our Commitment to Your Privacy
At Cadence Bloom, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services.
We are committed to transparency in our data practices and ensuring that you have control over your personal information. This policy is designed to help you understand what data we collect, why we collect it, and what we do with it.
Information We Collect
Personal Information You Provide
When you interact with our website or contact us, we may collect the following types of personal information:
Contact Information: Your name, email address, phone number, and company name when you fill out contact forms or communicate with us.
Inquiry Details: Information about your marketing needs, business challenges, and project requirements that you share with us.
Communication Records: Content of emails, messages, and other communications you send to us.
Service Preferences: Information about the services you're interested in and your preferences for how we communicate with you.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
Usage Data: Pages you visit, time spent on pages, links clicked, and your navigation path through our website.
Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
Location Data: General geographic location based on your IP address (country and city level).
Cookie Data: Information stored in cookies as described in our Cookie Policy, including your cookie preferences and consent choices.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you've given us explicit permission to process your data for specific purposes (such as marketing communications).
Contractual Necessity: When processing is necessary to fulfill our services to you or respond to your inquiries.
Legitimate Interests: When we have a legitimate business interest in processing your data (such as improving our services) that doesn't override your privacy rights.
Legal Obligations: When we're required to process data to comply with applicable laws and regulations.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for three years to maintain communication history. Analytics data is aggregated and anonymized after 26 months. Cookie consent preferences are stored until you change them or clear your browser data. If you request deletion of your data, we will honor that request within 30 days, except where we have a legal obligation to retain certain information.
How We Use Your Information
Providing and Improving Our Services
We use your information to deliver the services you've requested and enhance your experience:
Responding to your inquiries and providing customer support
Delivering the marketing services you've engaged us for
Personalizing your experience on our website based on your preferences
Analyzing how our website is used to improve functionality and user experience
Developing new features and services based on user feedback and behavior
Communication and Marketing
With your consent, we may use your information for:
Sending you updates about our services and marketing insights that may interest you
Sharing relevant industry news and thought leadership content
Inviting you to webinars, events, or educational resources
Requesting feedback about your experience with our services
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Analytics and Website Improvement
We use analytics tools to understand how visitors interact with our website. This helps us identify areas for improvement, optimize our content, and ensure we're providing valuable information. Analytics data is typically aggregated and anonymized, meaning it cannot be used to identify individual visitors. We use this information to make informed decisions about website design, content strategy, and service offerings.
Data Sharing with Third Parties
We do not sell your personal information. We may share your data with third parties only in the following limited circumstances:
Service Providers: We work with trusted service providers who help us operate our website and deliver our services (such as email service providers, analytics platforms, and hosting services). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when you've given us explicit permission to do so.
How We Protect Your Information
Security Measures
We implement industry-standard security measures to protect your personal information:
Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
Secure Storage: Personal information is stored on secure servers with restricted access and regular security updates.
Access Controls: Only authorized personnel have access to personal data, and they are trained on privacy and security practices.
Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and security threats.
Data Minimization: We collect only the information necessary to provide our services and delete data when it's no longer needed.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the data affected, and steps we're taking to address the situation and prevent future occurrences.
Your Privacy Rights
You have several rights regarding your personal information. We are committed to honoring these rights and making it easy for you to exercise them:
Right to Access
You can request a copy of the personal data we hold about you. We'll provide this information in a commonly used electronic format within 30 days of your request.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Erasure (Right to be Forgotten)
You can request that we delete your personal data, and we will comply unless we have a legal obligation to retain it.
Right to Data Portability
You can request your data in a structured, commonly used, machine-readable format that can be transferred to another service provider.
Right to Object
You can object to the processing of your personal data for marketing purposes or when processing is based on legitimate interests.
Right to Restrict Processing
You can request that we temporarily suspend processing of your personal data in certain circumstances.
Right to Withdraw Consent
Where we process your data based on consent, you can withdraw that consent at any time. This won't affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us through our contact page. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
Browse our website in incognito or private browsing mode
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and confirm when your data has been deleted.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that any international transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions and Complaints
If you have questions about this Privacy Policy or concerns about how we handle your personal information, please contact us through our contact page.
If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).